marriage seminar

Answers to your Frequently Asked Qustion

What are the Counselling Options Available?

There are 2 counseling options available:

  • the first is is by email,
  • and the second is face-to-face.
All of these require a booking to be made before interaction between you and the counselor can proceed.

How do I Book a session?

  • The face-to-face sessionrequires an appointment to be booked online. Once a booking has been made, you will be sent details of available dates and venue. Appointments are subject to availability.

  • Emails sessions also require a booking, but do not need an appointment and are not subject to availability. They will be responded to within 48 hours.

How Long is Each Session?

  • Emails may require up to 2 follow-up questions from the counsellor.
  • Face-to-face sessions will last for 50 minutes

How does the Email Counselling Work?

  1. Book an Email Session using the button provided
  2. You will then be contacted by email in order for the sessions to proceed
  3. The counsellor may send one or two follow-up questions in order to understand the situation better
  4. Any follow-up question from you will require another booking to be made before it’s responded to.

How does the Face-to-face Counselling Work?

  1. Book a Session using the button provided
  2. The counselor will email back with some preliminary questions along with next available date , time and venue
  3. Counseling session commences at scheduled place and time

What is Your Return/Refund Policy?

Unfortunately, due to the non-tangible/digital nature of the service/products being provided, no refund is available once a booking or ebook order has been made.

What If I Miss a Counselling Appointment?

No refund will be given if you miss an appointment. However, you will be given a chance to book the next available session if you contact us within 48 hours of the session. In this case, only one other booking will be allowed.

Is there a PAPER version of the books?

No, the books are currently available as ebooks in PDF format.

Download a PDF reader here

How do I order the book?

  1. Click on the Paypal order link
  2. Make secure payments through Paypal (find out more)
  3. Once your payment has been validated, a download link/zip file will be sent to you by email with 24 hours

How do I Contact You?

For any enquiries you may have, please send an email to ... marriage advice

 

relationship-tell
Home counseling events articles products about us help